Nothing here is sold as a box you set up yourself. The hardware is the part you can see; the service around it is the product.
Placed by our own techniciansMonitored around the clockA technician dispatched when it matters An annual inspection, written upThe Drip app for residents, free
On the floor at every water source, where a leak turns up first. Battery powered, and nothing for anyone in the suite to do.
Under the sink, behind the toilet, at the dishwasher, the washer and the tank. Placement comes out of the survey, not off a diagram.
Every sensor reports its own battery, and we replace them on schedule — months before one would run down.
Silence is a fault, not an all-clear. A sensor that stops checking in raises an alert of its own.
Residents do not pair them and cannot switch them off. Every sensor is monitored whether anyone downloads the app or not.
It hears every sensor around it, through concrete, and reports straight to our monitoring centre.
A mechanical room, a corridor cupboard, a suite — anywhere with an outlet. There is no cabling to run.
Long-range radio built for concrete and steel, so one hub covers the suites, corridors and plant rooms around it.
The hub reports on itself continuously. If it goes quiet, we know, and we are the ones who act on it.
Adding a suite later is a sensor, not another install. The hub is already there and already listening.
Optional, and the only part that stops water rather than reporting it.
When a sensor finds water the valve closes, instead of the water running until somebody arrives.
We install it, and we test it at the annual inspection the same as every sensor.
The sensors, the monitoring and the dispatch are the product. A valve shortens what happens next.
Per suite or on the riser. The survey answers that before anything is quoted.
Their own suite, room by room. Free with every install, and never the thing that has to catch it.
It comes with the package. Nothing extra to buy, and nothing for anyone in the suite to configure.
Our technician leaves a card for the devices in that suite. Scanning it claims them — there is no network to join.
The sensors are live and monitored from the day they are placed. A building is fully covered whether residents download it or not.
Every address you look after on one screen, and one status that tells you whether today needs you at all.
Every building, floor by floor, with what was tested and when. Counts and statuses, not a feed to watch.
Most days it reads all clear. That is the point of it — you are not being asked to monitor anything.
Inspections and alerts are written down as they happen, so the file is already there at renewal.
Four parts, and the one thing you cannot buy in a box.
Battery powered, on the floor where water arrives first. Batteries last years, and we replace them on schedule rather than waiting for one to run down.
Sits anywhere with power and hears every sensor in the building, through concrete. It reports straight to our monitoring centre.
Optional. Detection works without one — a valve is what stops the water instead of waiting on a technician. We fit it and test it every year.
Every sensor tested, batteries replaced early, coverage rechecked against how the building is used now, and a written report for your file.
Every alert is confirmed by an operator before your phone rings. We work down your contact list, and a Drip technician is dispatched when the situation needs one. You are never left holding a notification.
Ten minutes and a towel, or ten days and a renovation. That difference is the whole product.